Learn, practice, and build relationships

Support from training to the field.

Self-paced learning, hands-on practice, and an experienced mentor help you prepare for renovation consulting.

What your support includes

Training and mentoring

The program describes free Makeover University training, live online sessions, and field training. A consultant mentor helps with scenarios, questions, and client calls as needed.

App and field preparation

Learn to document property conditions and work progress with your tablet. The app connects project participants, notifications, documents, and contractor requests for draws and change orders.

Marketing support

Support described in the program includes a business profile, custom landing page, lender-list outreach, contact announcements, shareable materials, and help recording and editing local video content.

Makeover also educates loan officers, Realtors, and contractors, and sends project-stage information to clients. Detailed bids help define the finished project and support the lender’s and appraiser’s review; change orders and reserves need to follow the specific loan’s requirements.

Video library

Choose a topic, then open a video to load its player. These are the original program recordings; program terms may have changed. The written overview and compensation pages summarize the key information.

Captions were not supplied for the original MP4 files. YouTube caption availability depends on each recording. For an accessible explanation of a specific topic, schedule a conversation with the team.

Process and field preparation (6 videos)
Change orders and renovation reserves

Open Change orders and renovation reserves directly

Contractor bids and the renovation estimate

Open Contractor bids and the renovation estimate directly

How Makeover consulting works

Open How Makeover consulting works directly

Makeover Mortgage overview

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Why use Makeover consulting

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Makeover Mortgage: renovation financing options

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Training and technology (7 videos)
Makeover University: consultant training

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Learn the Makeover Mortgage process

Open Learn the Makeover Mortgage process directly

Automated client education

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Education at project milestones

Open Education at project milestones directly

Contractor app training

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Contractor change-order and draw requests

Open Contractor change-order and draw requests directly

Training and technology overview

Open Training and technology overview directly

Lenders and Realtors (8 videos)
Education for loan officers

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Scheduling a consult with Makeover

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Introducing your consultant services

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How lenders request a consult

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Renovation options for Realtor clients

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Helping Realtors with homes that need work

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Realtor training and client recommendations

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Helping Realtors offer renovation options

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Marketing support (6 videos)
Working with social media creators

Open Working with social media creators directly

Building loan-officer relationships

Open Building loan-officer relationships directly

Creating local marketing content

Open Creating local marketing content directly

Shareable consultant marketing materials

Open Shareable consultant marketing materials directly

Recording and editing your videos

Open Recording and editing your videos directly

Real-world renovation examples

Open Real-world renovation examples directly

Opportunity and benefits (3 videos)
Renovation consulting: the opportunity

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Benefits of becoming a renovation consultant

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Earning your Makeover badge

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Partnership background

The InterNACHI announcement

In November 2022, Makeover Inspections & Consulting announced an opportunity for eligible InterNACHI members to add pre-construction and draw inspections to their businesses. The program described designated service areas, training, administrative and marketing support, and a field app connecting the project team.

The Makeover badge recognizes completion of Makeover’s criteria, training, and onboarding. It is separate from HUD approval. Confirm current membership eligibility, territory availability, and program terms with the team.